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Building a Multi-Channel Growth Engine in a Crowded Market | SEO & PPC

Case Study

Project Overview

For third-party computer repair companies, digital marketing is a high-stakes game. Paid search is competitive, organic rankings are saturated, and cost-per-clicks are on the rise. Our client came to us with a clear objective: generate more leads, lower acquisition costs, and reduce dependence on a single channel.

Our previous success with their Google Ads made it clear the channel could perform, but it also revealed the risk of relying too heavily on paid traffic alone. They needed a plan for smarter, more balanced growth. We introduced our client to an SEO and content marketing strategy, positioning the brand for continued performance while breaking through a congested search environment.

Key Metrics

300%

Sales Increase

118%

Increase in Key Events

75%

Decrease in Cost Per Conversion

Objective

The computer repair industry is saturated with national players and local providers vying for visibility in both organic and paid search. Our client had already seen some success in Google Ads, but the cost and competition made it clear that paid media alone couldn’t fuel long-term growth.

They needed a comprehensive demand generation strategy that could:

  • Maintain lead volume while lowering CPA
  • Expand visibility beyond paid search
  • Build brand credibility in a competitive market

Our Approach

Start With What Works

We started with what worked: Paid Search. As the highest-converting and most intent-driven channel, it was the logical launch point. But performance alone isn’t enough, especially in a vertical known for volatility.

We built high-converting landing pages, tightly aligned keyword groups, and optimized bidding strategies to drive volume while keeping CPA low. The campaign quickly gained traction, delivering a strong flow of qualified leads and positioning the brand at the top of the funnel.

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Driving Trust & Discovery

Expanding Beyond Paid: SEO & Content Marketing Strategy

With early paid wins secured, like a 75% decrease in cost/conv, we turned our focus to organic growth. A full SEO audit uncovered technical gaps, while competitive analysis identified underserved keyword opportunities. Our approach included:

  • Content built around user intent and search volume
  • Structured data and schema for enhanced SERP
  • Targeted blogs to capture early-journey searches
  • Local SEO to win regional visibility
  • Building brand presence on social with a full creative suite of branded graphics and content

This work paid off, with the brand appearing in AI Overviews, featured snippets, and on the first page of Google for target search queries, earning visibility without paying for every click. Efforts led to a 23% increase in organic sessions YoY.

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RESULTS THAT SPEAK FOR THEMSELVES

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It wasn’t a flash of light, just a partnership that grew stronger every week

Luke Ford

CEO & Founder of My Computer Works

75%

Decrease in Cost Per Conversion

300%

Increase in Sales

15%

Increase in Engagement Time Per Session YoY

23%

Increase in Organic Sessions YoY

THE TRUNORTH DIFFERENCE

Together, these outcomes reflect a multi-channel strategy firing on all cylinders, where paid, SEO, and content marketing all reinforce one another. With a foundation of performance from paid media, we’re now scaling organic growth while leveraging emerging opportunities—like AI-driven SERPs—to stay ahead of the curve.

What Sets Us Apart:

  • Knowledge Sharing and Transparency: We empower our clients by sharing our expertise and providing clear, actionable insights into every aspect of our strategy.
  • Commitment to Results: We view ourselves as trusted advisors, fully invested in driving measurable, sustainable growth for your business.
  • Holistic Approach: From initial strategy to execution and optimization, we ensure that every element of your marketing funnel is fine-tuned to deliver maximum ROI.

By partnering with TruNorth Advisors, our client transformed their channel mix, turning challenges into opportunities and achieving significant, sustainable growth. Learn more about how we’re Driving Growth in E‑Commerce & Direct-to-Consumer Brands.